Privacy Policy

Disclaimer: The information on this website is provided for general information purposes only and SHOULD NOT be used as a substitute for professional medical advice, evaluation, or care from your physician or other qualified healthcare provider. If you have a medical problem or a health-related question, please consult your physician. Inquiries about the content of our website should be addressed to ImmunoBridge Corporate Office located at 6055 Primacy Parkway, Suite 100, Memphis, TN 38119.

Privacy Policy

ImmunoBridge respects the privacy of all visitors to its website and users of its communication services and upholds Health Insurance Portability and Accountability Act (HIPAA) laws and other applicable privacy regulations.

Personal Information Collected and Use

General. We collect personal information only when voluntarily provided by you. This may occur for purposes such as online orders, e-mail inquiries, newsletter subscriptions, workshop registration, requests for information, or when opting into communication services like SMS/text messaging.

Types of Information. This information may include your name, email address, phone number, position/role (if applicable), medical staff membership status (if applicable), and any other information you choose to provide relevant to your request or subscription.

Purpose Limitation. Information voluntarily given to us will be used only to fulfill the purpose of the original transaction or request (e.g., responding to inquiries, sending newsletters, processing registrations, providing requested services, sending relevant text messages).

Confidentiality & Non-Disclosure. Personal information provided to us is treated as confidential. No personal information that you provide is ever given, rented, shared, sold, or transferred to any third party, except as necessary to fulfill your request, comply with a court order or other legal process, or protect the rights or property interests of ImmunoBridge. Information may be shared with ImmunoBridge partners, contractors, and agents strictly for the purpose of providing services on our behalf and under confidentiality agreements.

SMS/Text Messaging Communications

Opt-In Consent. ImmunoBridge may offer SMS/text messaging communication services for purposes such as appointment reminders, health information, or service updates. You will only receive these messages if you have explicitly consented (opted-in) to receive them. Your consent to receive text messages is not a condition of receiving any other services.

Purpose. The specific purpose(s) for text messages will be disclosed at the time of opt-in. Opt-Out: You may opt-out of receiving SMS/text messages at any time by replying “STOP” to any message you receive from us. You may also request removal by contacting us directly. Your request will be processed promptly. For help, reply “HELP”.

Frequency. Message frequency may vary depending on the service or your interaction with us.

Cost. Message and data rates may apply to messages sent and received. Please check with your mobile carrier.

Data Privacy. Your phone number collected for SMS communications is considered personal information and is subject to the confidentiality, security, and non-disclosure commitments outlined in this Privacy Policy. It will not be shared, sold, or rented to third parties for their own marketing purposes.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

Web Traffic Data Collected. We automatically collect non-personally identifiable information about visitors’ use of this website. This information does not identify individual users but is used in aggregate to measure website performance, analyze trends, and improve user experience.

Newsletters. When you subscribe to newsletters, we maintain information about you, which may include your name and email address, and potentially your role/position if you are an ImmunoBridge associate. This information supports your ability to select content areas, allows us to collect traffic data, and helps direct information appropriately. You may unsubscribe from newsletters at any time by clicking the “unsubscribe” link provided in the email.

Security. This website and our communication systems have what we consider to be reasonable security measures in place to protect against the loss, misuse, and alteration of the information under our control. Information is stored on servers we believe to be reasonably secure. Access to change or edit content/information is restricted to those authorized by ImmunoBridge to do so. These security measures apply to all personal information collected, including data related to SMS communications.

User Name and Password. In the event you access any service requiring a user name and password, you are solely responsible for keeping your user name and password strictly confidential.

Updates and Changes to Privacy Policy. We reserve the right, at any time and without prior notice, to add to, change, update, or modify this Privacy Policy simply by posting such change, update, or modification on the website. Any such change, update, or modification will be effective immediately upon posting. We encourage you to review this policy periodically.

Social Media Policy

Social Media Comment Policy. All opinions expressed on our social media pages (e.g., Facebook) are those of their authors and not of ImmunoBridge. Information provided is for general informational and educational purposes only. It is not intended as and does not substitute for professional medical advice. If you have questions regarding your medical condition, you should discuss them with your physician. ImmunoBridge will not be held responsible for comments posted by third parties.

Comment Guidelines: We encourage comments and feedback but require participants to demonstrate professionalism and respect. We reserve the right to delete or censor comments containing:

• Information known to be false
• Unsolicited medical advice
• Off-topic content
• Abusive language or personal attacks
• Content demeaning to individuals or groups
• Hate speech of any kind
• Foul language
• Violations of patient privacy laws (e.g., HIPAA).

Privacy on Social Media. For your own privacy, avoid posting detailed personal medical information linked to your name on public forums. Remember that comments are published for all to see. We thank you for your interest and look forward to engaging with you respectfully across our communication channels.